Privacy Policy

Welcome to ThePokies. This Privacy Policy explains how we collect, use, store, and protect your personal information when you access and use our website. By using our website, you agree to the practices described in this document. We encourage you to read this policy carefully to understand how your data is handled.

Information We Collect

We may collect the following types of information when you visit or interact with our website:

• Personal identification information such as your name, email address, and date of birth
• Contact details including phone number and residential address
• Account credentials such as username and password
• Technical data including IP address, browser type, operating system, and device information
• Usage data such as pages visited, time spent on the site, and navigation patterns
• Cookies and similar tracking technologies

How We Use Your Information

The information we collect is used for the following purposes:

• To provide, maintain, and improve our services
• To create and manage your account
• To communicate with you regarding updates, promotions, and service-related notices
• To personalise your experience on the website
• To ensure the security and integrity of our platform
• To comply with legal obligations and regulatory requirements
• To analyse website performance and user behaviour for improvement purposes

Data Storage and Security

We take the protection of your personal data seriously. We implement appropriate technical and organisational measures to safeguard your information against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and access controls. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security of your data.

Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us recognise your preferences and improve site functionality. You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect certain features of the website.

Third-Party Sharing

We do not sell your personal information to third parties. We may share your data with trusted service providers who assist us in operating the website, conducting our activities, or servicing you, provided that those parties agree to keep this information confidential. We may also disclose your information when required by law or to protect our rights and safety.

Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal data
• Withdraw consent for data processing at any time
• Object to the processing of your data for specific purposes
• Request a copy of your data in a portable format

To exercise any of these rights, please contact us using the details provided on our website.

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with a revised effective date. We recommend reviewing this policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please reach out to us through the contact options available on our website. We are committed to addressing your enquiries promptly and transparently.