Responsible Gambling at ThePokies

At ThePokies, we believe that gambling should remain an enjoyable form of entertainment. We are committed to promoting responsible gambling practices and providing our players with the tools and information they need to stay in control of their gaming experience.

Our Commitment

We take player welfare seriously and encourage all members to gamble responsibly. Gaming should never be seen as a way to make money or solve financial problems. It is important to set boundaries and recognise when gambling stops being fun.

Signs of Problem Gambling

Recognising the early warning signs of problem gambling is essential. Consider whether any of the following apply to you:

• Spending more money or time on gambling than you can afford
• Feeling anxious, stressed, or irritable when not gambling
• Chasing losses by continuing to play after losing
• Borrowing money or selling possessions to fund gambling
• Neglecting work, studies, or personal relationships due to gambling
• Lying to family or friends about how much you gamble
• Gambling to escape problems or relieve negative emotions

If you recognise any of these behaviours in yourself, we encourage you to seek help immediately.

Tools to Help You Stay in Control

ThePokies provides several tools designed to help you manage your gambling activity:

Deposit Limits

You can set daily, weekly, or monthly deposit limits to control how much money you add to your account. These limits help you manage your budget effectively.

Session Time Reminders

Set reminders that notify you about the duration of your gaming session so you remain aware of the time spent playing.

Self-Exclusion

If you feel the need to take a break from gambling, you can request a self-exclusion period. During this time, your account will be inaccessible.

Account Closure

You may request permanent closure of your account at any time by contacting our support team.

Tips for Responsible Gambling

• Set a budget before you start playing and stick to it
• Set a time limit for your gaming sessions
• Never gamble with money you cannot afford to lose
• Take regular breaks during play
• Avoid gambling when under the influence of alcohol or drugs
• Do not chase your losses
• Balance gambling with other leisure activities

Support Organisations

If you or someone you know is struggling with problem gambling, the following organisations offer free and confidential support:

Underage Gambling Prevention

ThePokies strictly prohibits anyone under the age of 18 from creating an account or participating in any gambling activity. We carry out age verification checks to ensure compliance with this policy. Parents and guardians are encouraged to use parental control software to prevent minors from accessing gambling websites.

Contact Us

If you have any questions about responsible gambling or need assistance with any of the tools mentioned above, please reach out to our customer support team. We are here to help you maintain a safe and enjoyable gaming experience.