Responsible Gambling at ThePokies

At ThePokies, we are committed to providing a safe and enjoyable gaming environment. We believe that gambling should remain a form of entertainment, not a source of stress or financial difficulty. This page outlines the tools, resources and information available to help you stay in control of your gaming experience.

Our Commitment

We take responsible gambling seriously and encourage all players to gamble within their means. Our platform is designed for adults only, and we actively work to prevent underage access. We provide multiple tools to help you manage your activity and maintain healthy gaming habits.

Signs That Gambling May Be a Problem

It is important to recognise when gambling stops being fun. Consider the following warning signs:

• Spending more money or time on gambling than you can afford
• Chasing losses or borrowing money to gamble
• Feeling anxious, irritable or restless when not gambling
• Neglecting work, family or personal responsibilities due to gambling
• Lying to others about how much time or money you spend gambling
• Using gambling as a way to escape problems or relieve negative emotions

If any of these apply to you, we encourage you to use the tools listed below or seek professional help.

Responsible Gambling Tools

ThePokies offers several features to help you stay in control:

Deposit Limits

You can set daily, weekly or monthly deposit limits to manage your spending. These limits can be adjusted through your account settings at any time.

Session Time Reminders

Set reminders to notify you of how long you have been playing. This helps you keep track of time and make informed decisions about continuing your session.

Self-Exclusion

If you need a break from gambling, you can request a self-exclusion period. During this time, your account will be inaccessible and you will not receive any promotional communications.

Account Closure

You may request permanent account closure at any time by contacting our support team.

Tips for Responsible Gambling

• Set a budget before you start playing and stick to it
• Never gamble with money you cannot afford to lose
• Take regular breaks during gaming sessions
• Do not gamble under the influence of alcohol or drugs
• Treat gambling as entertainment, not a way to make money
• Balance gambling with other hobbies and activities

Support Organisations

If you or someone you know is struggling with problem gambling, the following organisations can provide confidential help and support:

Underage Gambling Prevention

ThePokies strictly prohibits access by individuals under the legal gambling age. We carry out age verification checks and reserve the right to request identification documents at any time. Parents and guardians are encouraged to use parental control software to restrict access to gambling websites.

If you have any questions about responsible gambling or need assistance with any of the tools mentioned above, please do not hesitate to contact our customer support team. Your wellbeing is our priority.